PRIVACY POLICY

Privacy and Confidentiality Agreement for ISNails Website Users

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1. General Provisions
1.1. This Privacy and Confidentiality Agreement (hereinafter referred to as the "Policy") describes how "ISNails - Art Nails - Iryna Abelman" (hereinafter referred to as the "Company" or "We") collects, uses, processes, and protects the personal data of users (hereinafter referred to as the "Users") of the website www.pro-isnails.com (hereinafter referred to as the "Website").
1.2. By using the Website, the User agrees to the terms of this Policy and consents to the processing of their personal data in accordance with this agreement.

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2. Collection of Personal Data
2.1. The Company collects the following types of personal data:
   - Full name, email address, phone number;
   - Shipping address for the delivery of goods;
   - Payment information (bank account or card number and other details) for processing payments;
   - IP address, browser, and device data for statistics and improving website performance;
   - Purchase history and interactions with the Website.

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3. Purposes of Data Collection and Use
3.1. Personal data is collected and used for the following purposes:
   - Processing and fulfilling orders, including product delivery;
   - Providing customer service and support;
   - Conducting transactions and processing payments;
   - Improving the quality of services and personalizing the User's experience on the Website;
   - Informing Users about new products, promotions, and special offers, subject to their consent to receive such communications;
   - Complying with Swiss law and international regulations.

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4. Data Sharing with Third Parties
4.1. The Company agrees not to share the User's personal data with third parties without their consent, except in the following cases:
   - To fulfill an order: sharing data with courier services for product delivery;
   - To process payments: sharing data with banks or payment systems;
   - To comply with legal requirements or at the request of government authorities under Swiss law and international regulations;
   - In the event of a merger or acquisition, the data may be transferred to the new owner with prior notice to the User.

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5. Data Storage and Protection
5.1. The Company commits to taking all necessary measures to protect the User's personal data from loss, theft, unauthorized access, disclosure, alteration, or destruction.
5.2. User data is stored in encrypted form on secure servers, accessible only by authorized Company personnel.
5.3. The Company employs modern data protection methods, including SSL encryption, to ensure the security of payments and personal information.

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6. User Rights
6.1. The User has the right to:
   - Access their personal data collected by the Company;
   - Request updates, corrections, or deletion of their data;
   - Withdraw their consent to data processing at any time by sending a request to contact@irinasternbeauty.com;
   - Opt-out of marketing and informational emails.

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7. Data Retention
7.1. The Company retains the User's personal data for as long as necessary to fulfill the purposes outlined in this Policy, but not longer than required by Swiss law.
7.2. Data related to order fulfillment is stored for the period necessary to comply with tax and financial obligations under the law.

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8. Use of Cookies
8.1. The Website uses cookies to collect information about User activity and to enhance the User's experience on the site.
8.2. The User may disable cookies in their browser settings, but doing so may limit the functionality of the Website.

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9. Liability
9.1. The Company is not responsible for data breaches that occur due to the User's actions, such as sharing data with third parties, or due to hacking attacks that the Company could not prevent.
9.2. The Company is not responsible for third-party websites that may be linked from the Website.

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10. Changes to the Privacy Policy
10.1. The Company reserves the right to amend this Policy at any time. The updated version of the Policy will be posted on the Website with the date of the last update.
10.2. Continued use of the Website after changes have been made signifies the User's acceptance of the new version of the Policy.

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11. Contact Information
11.1. If Users have any questions, complaints, or requests regarding the processing of their personal data, they may contact the Company via email at contact@irinasternbeauty.com.

Last updated: 26.09.2024.